Thursday, September 2, 2010

Friday sep 3th

I had to fix the Four wheel drive today because of some computer fault and seriously, why do people here work with such.....laze?

Like I send the car in straight in the morning and request kindly for them to call me back if they got it fixed. Simple and straight forward.

But I waited 1.5 hours and My gut instincts told me the car is ready but they wouldn;t bothered to ring me up, like I requested.

Luckily mum and I had pancakes at pancake parlour in Doncaster as I waited. Seriously, I feel like smacking someone for doing this to a heavily pregnant woman and an elderly mother.

But I guess my hormones did not rage and I just assumed normalcy. People should travel more often to HIGH traffic areas like Hong Kong, Singapore and Beijing. Really see what it means to serve HIGH traffic customer service.

I paid a bundle for customer service but I do not even get half the service in speed, efficiency or just plain , get it done as soon as you can.

Or serve as many as you can within limited time.

I am not sure whether it;s the working life here and with just a mere 22 million population, Australia's human capacity can;t be compared to high end bustling cities like Shanghai ( which does stand at around 22 million itself). How do cities like Shanghai function then?

Or maybe because I am pregnant that I can;t tolerate nonsense. Perhaps I could had insert more compassion and empathy. Though I was once reminded, being pregnant in Macao and taking the Bus to work and NO one would offer me a seat.

But in Melbourne, I reign supremacy because everyone knows pregnancy gives you royal treatment if you only know how to use it.

Guess it goes to show, there is no perfection in this world.

I am going under private this time and I am interested to know if there is a difference with Mercy Woman in Ivanhoe because the staff in Mercy was very pleasant. Facilities was clean and very hotelish indeed. But that was a new building.

Upfront, St Vincent looks a bit dark and small.

However, we all do realize that we can;t judge a book by its cover.

I am paying quite a lot for my gynae but he is a professional and he hardly let me wait between consultation.

I have to pay a lot for parking in mercy and the doctors randomly let me wait from 30 to 80 mins per visit because they could be on call or away for another operation.

Money does make a difference I guess.

All and all....I guess with the right attitude and enough empathy, anyone can resolve any matter.

By 12.30 pm, my partner rang me up to check if I had finish servicing the car. As predicted, I knew he would call and check on me.

I am , after all, his personal assistant, privately of coz.

But I assumed all roles with pride because one must continue to grow, learn, adapt and cope.

It;s all good...

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